BMT offers competitive web hosting packages for our customers.
This ranges from secure, unclassified hosting of web systems over the internet to the hosting of classified UK MOD systems via the Restricted LAN Interconnect (RLI) - which enables access via both DII and defence industry. Our hosting services include regular backup and recovery.
BMT provides off-site and on-site training packages for software systems we produce. These training packages are offered as interactive, hands-on or lecture-style sessions. BMT training courses include the provision of course materials such as desktop reference guides and presentation hand-outs.
BMT provides first and third line software helpdesk support for a large number of customers. This support service includes email, phone and on-site support covering areas such as issue management and resolution, general system guidance and management of user accounts. All support/helpdesk requests are managed via helpdesk software tools such Microsoft System Center Service Manager (SCSM) and full audit traceability is maintained.